Slack

With the Slack & ISELO integration, you can access knowledge directly from the Slack App. Hence you don't have to toggle between different tabs to access your knowledge base.

Integrate with Slack

HOW TO INTEGRATE WITH SLACK

• Click the above link or link in the account to install slack's integration

• Select a channel in which ISELO will be able to post & click allow

• This integrates the Slack app with ISELO

After the integration is complete, Login to ISELO account

• Type "/iselo setup" in the ISELO bot window

• The following message will be displayed by the ISELO bot

• Click the setup link & login to the ISELO account

The below success will be displayed after successful login

After Successful Login

With the Slack & ISELO integration, you can do the following:

⦿ Search for knowledge & share it directly in channels or personal messages

• Write the command "/iselo search <keyword>" to search in all the knowledge stored in ISELO

• All the relevant knowledge pieces get displayed

• Select the knowledge piece to be viewed in ISELO or to be shared in the channel/direct message

• The message will appear like below, once a knowledge piece is posted in the group

• Multiple pieces can also be posted in the channel from here

• All the members in the channel can view the content either in ISELO or in the web-browser by clicking on the knowledge title

⦿ Save knowledge in ISELO directly from channels or direct messages

• Write the command "/iselo add" and press enter

• Enter the desired URL in the following pop-up, which appears after the command

• Select the Owner, i.e. the visibility of the knowledge piece as Private or Group or Organization

• Next select the Name of the group, if Group is selected as owner

• Lastly, select the list in which this knowledge piece is to be added

• After saving the content, it will appear like following in the message window

• It can be viewed in ISELO, if required

Explainer Videos

This is a short video (20 seconds) to depict the knowledge search in a message Search in Slack

Here is the link to a full description of Slack's Integration with ISELO Slack with ISELO