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Slack
With the Slack & ISELO integration, you can access knowledge directly from the Slack App. Hence you don't have to toggle between different tabs to access your knowledge base.
- Click the above link or link in the account to install slack's integration
- Select a channel in which ISELO will be able to post & click allow
- This integrates the Slack app with ISELO
- Type "/iselo setup" in the ISELO bot window
- The following message will be displayed by the ISELO bot
- Click the setup link & login to the ISELO account
The below success will be displayed after successful login
With the Slack & ISELO integration, you can do the following:
- Write the command "/iselo search <keyword>" to search in all the knowledge stored in ISELO
- All the relevant knowledge pieces get displayed
- Select the knowledge piece to be viewed in ISELO or to be shared in the channel/direct message
- The message will appear like below, once a knowledge piece is posted in the group
- Multiple pieces can also be posted in the channel from here
- All the members in the channel can view the content either in ISELO or in the web-browser by clicking on the knowledge title
- Write the command "/iselo add" and press enter
- Enter the desired URL in the following pop-up, which appears after the command
- Select the Owner, i.e. the visibility of the knowledge piece as Private or Group or Organization
- Next select the Name of the group, if Group is selected as owner
- Lastly, select the list in which this knowledge piece is to be added
- After saving the content, it will appear like following in the message window
- It can be viewed in ISELO, if required
Last modified 2yr ago