Slack
Last updated
Last updated
With the Slack & ISELO integration, you can access knowledge directly from the Slack App. Hence you don't have to toggle between different tabs to access your knowledge base.
Click the above link or link in the account to install slack's integration
Select a channel in which ISELO will be able to post & click allow
This integrates the Slack app with ISELO
Type "/iselo setup" in the ISELO bot window
The following message will be displayed by the ISELO bot
Click the setup link & login to the ISELO account
The below success will be displayed after successful login
With the Slack & ISELO integration, you can do the following:
Write the command "/iselo search <keyword>" to search in all the knowledge stored in ISELO
All the relevant knowledge pieces get displayed
Select the knowledge piece to be viewed in ISELO or to be shared in the channel/direct message
The message will appear like below, once a knowledge piece is posted in the group
Multiple pieces can also be posted in the channel from here
All the members in the channel can view the content either in ISELO or in the web-browser by clicking on the knowledge title
Write the command "/iselo add" and press enter
Enter the desired URL in the following pop-up, which appears after the command
Select the Owner, i.e. the visibility of the knowledge piece as Private or Group or Organization
Next select the Name of the group, if Group is selected as owner
Lastly, select the list in which this knowledge piece is to be added
After saving the content, it will appear like following in the message window
It can be viewed in ISELO, if required
This is a short video (20 seconds) to depict the knowledge search in a message Search in Slack
Here is the link to a full description of Slack's Integration with ISELO Slack with ISELO
